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FAQ

Where can I buy SkinCeuticals products?
Feel secure when purchasing your SkinCeuticals products from one of the following authorized sources:​

  1. AUTHORIZED SKINCARE PROFESSIONAL
    To find an authorized dermatologist, plastic surgeon, medical spa, or other qualified premium skincare professional near you, visit our AUTHORIZED STORES

  2. SKINCEUTICALS COUNTERS
    ​TANGS at Tangs Plaza   ​Takashimaya   BHG Bugis Junction​

  3. AUTHORIZED ONLINE RETAILERS​

    ​Lazada SkinCeuticals Flagship Store​


LOOK OUT FOR THIS SEAL ON AUTHORIZED WEBSITES:
AUTHORIZED SEAL


CAUTION: UNAUTHORIZED RETAILERS
If the product has been purchased outside of our official list of authorized retailers mentioned above, SkinCeuticals will not take any responsibility for the purchasers’ dissatisfaction. In addition, by purchasing outside of our channel, you are taking the risk of buying “fake” counterfeited products. 

SKINCEUTICALS FIGHT AGAINST COUNTERFEITERS
  • We continuously upgrade our product tracking technologies. 
  • We regularly make test purchases and when we identify counterfeit products, we immediately take legal action against the counterfeiters. 
  • We are currently working with law enforcement regarding counterfeit products that have been identified on unauthorized channels. 
HOW CAN YOU HELP?
If you suspect that you may have received counterfeit product and you would like to file an official report, please contact SkinCeuticals

Product/Regimen Questions?
FINDING THE RIGHT PRODUCTS FOR YOU
On SkinCeuticals.com you are able to browse products by Category, Skin Type, or Skin Condition. Simply visit the SkinCeuticals.com homepage and use the product browsing drop-down menu that best suits your needs.

TAKE OUR REGIMEN FINDER QUIZ
Click HERE to take our regimen finder quiz, exclusive to skinceuticals.com, to answer a few questions and receive your recommended product regimen to achieve your results.

SEARCHING BY KEYWORD
There is a search box located at the top right of each page on SkinCeuticals.com. Simply type in the name of a product or other search term and click Go and you will be brought to a search results page.

Ingredient Inquiries
Full ingredient lists for each product are featured on each product page on skinceuticals.com. Please Contact Us with your specific questions or concerns.

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